Store Policy
Payment
You can pay for your order with PayPal, Amazon Pay, Apple Pay, Google Pay or a credit card. EnChroma® accepts Visa, MasterCard, American Express, and Discover. Your credit card will be charged when you place your order. Purchasers must be the account holder or authorized user of the payment method, and must be 18 or older at the time of purchase.
Taxes and Fees
Depending on the state that it’s shipping to, EnChroma may collect some state and local taxes. If state sales tax is not collected, you may be responsible for paying any other use taxes that EnChroma does not collect.
Import duties and local sales tax for International orders are automatically added to the cost of shipping at the time of checkout. Read more about international orders and returns here.
Sale items are limited to two per customer. Coupons are not valid on sale items, Certified Refurbished Glasses, Digital Gift Cards, and Repair Services. Offer may not be combined with any other discount or offer.
Backorders and Pre-orders
Backordered products will ship within 1-3 weeks or as soon as the product becomes available.
Cancellation
Orders for in-stock items usually ship the same day or within 24 hours. If you need to cancel an order, please contact us as soon as possible. To cancel an order, email EnChroma customer support at cancel@enchroma.com. Be sure to include your order number in the subject line.
Store Policy
Payment
You can pay for your order with PayPal, Amazon Pay, Apple Pay, Google Pay or a credit card. EnChroma® accepts Visa, MasterCard, American Express, and Discover. Your credit card will be charged when you place your order. Purchasers must be the account holder or authorized user of the payment method, and must be 18 or older at the time of purchase.
Taxes and Fees
Depending on the state that it’s shipping to, EnChroma may collect some state and local taxes. If state sales tax is not collected, you may be responsible for paying any other use taxes that EnChroma does not collect.
Import duties and local sales tax for International orders are automatically added to the cost of shipping at the time of checkout. Read more about international orders and returns here.
Sales and Coupons
Sale items are limited to two per customer. Coupons are not valid on sale items, Certified Refurbished Glasses, Digital Gift Cards, and Repair Services. Offer may not be combined with any other discount or offer.
Backorders and Pre-orders
Backordered products will ship within 1-3 weeks or as soon as the product becomes available.
Cancellation
Orders for in-stock items usually ship the same day or within 24 hours. If you need to cancel an order, please contact us as soon as possible. To cancel an order, email EnChroma customer support at cancel@enchroma.com. Be sure to include your order number in the subject line.