Prescription lenses carry the same guarantee including the 60-day money-back guarantee and 1 year warranty. Typical processing time is 4-6 weeks.
You can send us your prescription by email. Be sure to include your order number.
Scan or take a photo of your prescription and email it to [email protected] Include your order number in the subject line.
Pupillary Distance, also called PD, is the distance in millimeters between the center of your pupils. Usually it is a number between 50-80 mm. It can also be written as the 1/2 PD (half-PD) which is two numbers, each number typically between 25-40 mm.
Often, doctors do not write the PD on their patient’s prescription. However, in many locations, doctors are required by law to provide patients with the PD if they request it. Next time you get your prescription updated, remember to ask your doctor to include the PD.
Fitting Height (FH) is the vertical measurement in millimeters from the most bottom edge of your lenses to pupil center. Fitting height only applies to Fit to Your Frames orders with progressive lenses.
Out-of-range prescriptions might be possible, depending on the geometry of your frames, your prescription and PD. If you want to find out if we can make your prescription, email us at [email protected] If your prescription power is complex or has a very high power, we’ll contact you to discuss your options.
Please allow 2-4 weeks for prescription orders to be made. Processing time may vary. Please plan accordingly.