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Question (Clickable to specific question / answer page)

Order Status?

Returns and Exchanges

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Buying / Orders / Shipping

Does the FREE 2-Day Delivery include weekends?

Are there any discounts or promotions available?

Where do you ship?

Do you ship to my country? How much will it cost and how long will it take?

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Color Blind Test

Will these glasses help me to pass the Ishihara or other traditional color blind tests?

Why do I get different results on different devices?

When I took the old EnChroma Color Blind Test, it told me if my colorblindness was mild, moderate, or severe. Why does the new test not tell me which one I am?

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Prescription / Rx

I wear prescription glasses or contacts. What should I buy?

Can your glasses be made with prescription lenses?

How do I submit my prescription?

I can’t figure out how to order and send you my prescription details.

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Lens Technology

Do you have an indoor lens for strong protan color vision deficiency?

It says I have a tritan deficiency: will EnChroma lens help me?

Is the EnChroma lens polarized?

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Post Purchase

What is the status of my order?

When will I receive my order?

How do I get my frames adjusted?

Authorized Retailers

Where can I buy your glasses? Is there a way to try them on first?

Klarna Payment Options

What is Klarna?

How does pay in 4 interest-free installments work?

I returned my pay in 4 interest-free installments purchase, what happens next?

How do I contact Klarna?

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About Color Blindness

Types of color blindness

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Ect.

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