EnChroma collects personal and other information that you directly provide to us when you use our Websites, fill in a form, post materials, or make purchases, including, but not limited to, your name, e-mail address, phone number, and shipping and billing addresses (“personal information”). We also collect records of your correspondence if you contact us.
The businesses of EnChroma and our Websites are not designed for children. EnChroma does not knowingly collect any personal information from or about a child under the age of 13 years.
If you provide information to be published or displayed on public areas of the Websites, such as writing a review through EnChroma’s review functionality, or if you provide information to be transmitted to other users of the Websites or third parties, such information is posted or transmitted at your own risk and may be viewed by others. We cannot control and are not responsible for actions of other visitors, users, or third parties with whom you may share information.
A cookie is a piece of data that a website sends to a visitor’s computer or mobile device, which that device’s browser transmits back to the website on subsequent visits. A cookie may assign a unique identification code to your device, so that our website is able to provide you with a personalized browsing experience.
We may also use web beacons (also called “pixel tags”) which are non-visible images that are placed in the code on our Websites and in some emails that may be sent to you. Web beacons help us measure our customers’ online behavior and improve the effectiveness of our Websites and advertising.
We use certain third-party services to collect the non-personal information discussed above and to engage in auditing, analysis, research, and reporting. These third parties may use technologies such as cookies and web beacons.
Our Websites may also use third-party services to optimize our website by measuring how visitors interact with our website, such as Optimizely and HotJar. You can opt-out from HotJar by visiting https://www.hotjar.com/opt-out and for Optimizely at https://www.optimizely.com/legal/opt-out/.
Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates.. For now, we do not take action in response to these signals. By visiting our Websites, you consent to our placement of cookies and other similar technologies on your computer and/or mobile device.
We use the information we collect from you for the following purposes:
We may also use your information to contact you about our own products and services that may be of interest to you. If you do not want us to use your information in this way, please see section below titled “What choices do I have with regard to my information?”
Your personally identifiable information may be handled by our employees, contractors, service providers, and consultants for the purpose of providing the EnChroma products or services. We may share your information with trusted partners or third-party service providers to help perform statistical analysis, send you e-mail or postal mail, provide customer service, arrange deliveries, or contact you about EnChroma products or services that may be of interest to you.
Except as described in this policy, we do not disclose personally identifiable information about you to third parties for their independent use unless: (1) you request or authorize us to do so; (2) we are required to do so in order to comply with the law (for example, to comply with a subpoena, court order); (3) we are required to do so in order to protect our rights, property or safety, or the rights, property or safety of others; (4) we are required to do so in order to address emergencies or acts of God; (5) as necessary to address disputes or claims; or (6) to a buyer or other successor in the event of a merger, restructuring, reorganization, divestiture, or other sale or transfer of part or all of EnChroma’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information that EnChroma holds is among the assets transferred.
Residents of California may request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To obtain such information, you may send an email to [email protected] or a written letter via First-Class U.S. Mail addressed to:
Attention: California Privacy
2629 7th Street
Berkeley, CA 94710
In all such requests, please reference “California Privacy Rights Request for Third Party Information” in your letter and include your full name, street address, city, state and zip code. When contacting us by email, please include in the subject line, “California Request for Removal of Content.” We will not accept requests via telephone or facsimile or those that do not provide complete information.
Under California law, California residents who are registered users of the Websites and are under the age of 18 are entitled to request and obtain removal of content and information that the users themselves post on the Websites.
Your letter or email should include your first and last name, registered username or login name as registered on our Website, your year of birth, your contact information, and the content that you posted on the Websites that you are requesting to be removed. Please note that your request does not ensure complete or comprehensive removal of the content or information subject to your request.
To help protect your privacy and secure your personally identifiable information, EnChroma maintains reasonable physical, technical and administrative safeguards. The security of your information also depends on you. If the Websites you are using requires a password, please keep your password confidential and do not share it with anyone. Maintaining the confidentiality of your password is your responsibility. We also recommend that you change your passwords to the Websites frequently.
We restrict access to your personally identifiable information to those who need to know that information in order for us to provide products or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ responsibilities to protect your privacy and personally identifiable information.
When certain sensitive personal information is transmitted to certain areas of our Websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. The use of encryption protects transmitted data from unauthorized access by third parties as it travels across the internet between your device and our Website. The ecommerce checkout process on our Website, located at https://enchroma.com/checkout uses SSL encryption. You can verify the security of the SSL connection by visiting the checkout page and checking the page properties in your device’s internet browser – sometimes this may appear as a green “closed lock” icon. For more information please consult the help systems for your device or browser software.
Please note that despite our efforts and commitment to keep data secure, we cannot guarantee that data transmitted over the Internet or any other public network is 100% secure. We are not responsible for circumvention of any privacy settings or security measures on the Websites. Any transmission of personal information is at your own risk.
You may opt-out of receiving marketing-related email communications from EnChroma by visiting the following webpage: http://enchroma.com/unsubscribe.
Updating or Correcting Personal Information
If you have registered with our Website, you may review and correct or update your personal information by visiting the page http://enchroma.com/my-account. If you do not have an account and need to check the status or correct personal information, please contact our customer service by email at [email protected], or call our customer service number at (510) 497-0048, or use the chat functionality which may be available during business hours on our Website. We may not accommodate all requests, for example, requests to change information that may violate any law or legal requirement or cause the information to be incorrect. We may need to verify your identity, and in some circumstances, we may need to verify the accuracy of certain information by requesting supporting documentation. You are required to provide us with accurate and complete information, and otherwise update and maintain the accuracy and completeness of that information.
2629 7th Street
Berkeley, CA, USA
Last modified and effective date: March 16th 2018
Copyright 2018 EnChroma, Inc. All Rights Reserved