In case of accidental damage to your EnChroma lenses or frames, EnChroma provides comprehensive repair services. If we determine the problem with your item is caused by a warranty-covered issue, the charges will be waived.
Don’t let your damaged EnChroma® lenses or frames get you down! We provide comprehensive repair services for glasses purchased through enchroma.com, and through any of our authorized retailers. Here’s how it works:
Once your glasses reach our warehouse, we can usually process the repair within 3-15 business days.
Make sure to insure your glasses for the replacement value when you ship them. EnChroma is not responsible for damage or loss of items being sent to us. If you have any questions, email us at [email protected].
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