When will I receive my order?
Most of our orders within the US can be delivered within 2 business days. Orders outside the US can typically be delivered within 2-5 days. If you have an Rx order, processing and shipping will typically take between 2 - 4 weeks. Orders are the combination of processing and shipping times, as follows.
Here's what you can expect:
| Order Type | Processing Time |
|---|---|
| Non-Prescription products (excluding Fit-To-Frame) | 1 business day |
| Prescription Glasses | 2-4 weeks |
| Fit to Frame Service | 3 business days (after glasses are received) |
| Repairs Service | 3-7 business days (after glasses are received) |
Here are our available shipping methods:
| Shipping Methods | Shipping Time |
|---|---|
| Free Standard Service | 2-8 business days |
| UPS Next Day Air | 1 business day |
| USPS Priority Mail | 3 business days |
| USPS International (Canada only) | 3-7 business days |
| Non-US Orders: DHL Express Worldwide | 2-5 business days |
IMPORTANT: To calculate when your order will arrive, please add the estimated processing time plus the shipping time. For example, a prescription order usually takes 2-4 weeks to process. If you choose UPS Second Day, you'll receive your order in 2-4 weeks processing time plus 2 days shipping time.