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Enchroma Repair Service

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  • *You must include your order number below

    Order numbers can be found on the front of your packing slip or you can search your email for "Enchroma Order Receipt"

  • Description
  • Additional Information

Product Description

In case of accidental damage to your Enchroma lenses or frames, Enchroma provides comprehensive repair services. Indicate here which part needs replacement (right or left lens, or frame). After you purchase this service via our website, we will send you an email letting you know how to send us the item in the mail. After we receive your item, we’ll process it within 5-10 business days.

Enchroma Repair Services

  • Enchroma can only repair frames from the Enchroma catalog. We cannot repair customer-supplied frames.
  • Enchroma may opt to replace rather than repair any item. Replacements may be from new or refurbished stock of equivalent or greater value.
  • We cannot guarantee that your item can be repaired. Enchroma reserves the right to refuse a repair services order.
  • If we determine the problem with your item is caused by a warranty-covered issue, the charges will be waived.
  • Repaired glasses are covered by a 60 day warranty from repair date or 1 year from original purchase date, whichever is longest.
  • Glasses are eligible for repair service up to two years from original purchase date.

When sending us the item for repair, please insure the package for its correct replacement value. Enchroma is not responsible for damage or loss of items being sent to us. If you have any questions, email us at repair@enchroma.com.

Additional Information

Weight 1 lbs
Dimensions 10 x 5 x 5 in
Part for Repair

Both Lenses, Frame, Left Lens, Right Lens

Prescription

None, Single Vision Rx, Progressive or Blended Bifocal Rx

All purchases are refundable under our no-hassle, 60 day return policy.
Worldwide shipping available. Free shipping within the U.S.