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Enchroma Repair Service

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    Order numbers can be found on the front of your packing slip or you can search your email for "Enchroma Order Receipt"

  • Description
  • Additional Information

Product Description

Don’t let your damaged Enchroma lenses or frames get you down! We provide comprehensive repair services for glasses purchased through enchroma.com, and through any of our authorized retailers. Here’s how it works:

  1. Purchase the Enchroma Repair Service.
  2. Look out for an email from us that explains exactly how to ship us your glasses.

Once your glasses reach our warehouse, we can usually process the repair within 3-15 business days.

The Fine Print

  • Repair service is available for orders within one year from the date of purchase.
  • Each pair of glasses is limited to one repair.
  • Repairs are backed with a 90 day warranty.
  • We may choose to replace the item instead of repairing it. If we need to replace parts, they may come from new or refurbished stock of equivalent or greater value.
  • Our comprehensive repair service is for Enchroma-brand glasses only. However, we are able to provide lens repair for Fit-to-Frame orders.
  • We can’t guarantee that your glasses are able to be repaired. We reserve the right to refuse a repair service order.
  • All repairs will be evaluated for warranty coverage. If the repair is determined to be a manufacturer defect within 1 year of purchase, we will refund the repair fee.

An Important Note about Shipping

Make sure to insure your glasses for the replacement value when you ship them. Enchroma is not responsible for damage or loss of items being sent to us. If you have any questions, email us at [email protected].

Additional Information

Weight 1 lbs
Dimensions 10 x 5 x 5 in
Type of Frames

Adults, Kids

Prescription

None — Backordered 1-2 weeks, None, Single Vision Rx, Progressive or Blended Bifocal Rx

All purchases are refundable under our no-hassle, 60 day return policy.
Worldwide shipping available. Free shipping within the U.S.