- Additional Information
In case of accidental damage to your Enchroma lenses or frames, Enchroma provides comprehensive repair services. Indicate here which part needs replacement (right or left lens, or frame). After you purchase this service via our website, we will send you an email letting you know how to send us the item in the mail. After we receive your item, we’ll process it within 5-10 business days.
Enchroma Repair Services
- Enchroma can only repair frames from the Enchroma catalog. We cannot repair customer-supplied frames.
- Enchroma may opt to replace rather than repair any item. Replacements may be from new or refurbished stock of equivalent or greater value.
- Enchroma does not repair frames which have been modified from their original condition.
- We cannot guarantee that your item can be repaired. Enchroma reserves the right to refuse a repair services order.
- If we determine the problem with your item is caused by a warranty-covered issue, the charges will be waived.
- Repaired glasses are covered by a 60 day warranty from repair date or 1 year from original purchase date, whichever is longest.
- Glasses are eligible for repair service up to two years from original purchase date.
When sending us the item for repair, please insure the package for its correct replacement value. Enchroma is not responsible for damage or loss of items being sent to us. If you have any questions, email us at [email protected].
|Dimensions||10 x 5 x 5 in|
|Part for Repair||
Both Lenses, Frame, Left Lens, Right Lens
None, Single Vision Rx, Progressive or Blended Bifocal Rx
Worldwide shipping available. Free shipping within the U.S.