Can EnChroma make glasses with my prescription?
Yes, we are able to produce prescription lenses for most of our glasses styles. Please chose the appropriate prescription type (single vision or progressive) prior to adding the glasses to your shopping cart.
How do I send EnChroma my prescription?
After you have placed the order for prescription glasses, email your prescription to firstname.lastname@example.org
Make sure your prescription includes your Pupillary Distance (PD) – the distance in millimeters between your pupils. Ask your doctor to write this information on your prescription, otherwise they may omit this information. Missing information will delay the production of your prescription order.
I have a strong Rx. What is the range of prescription capability?
- Single Vision: SPH -4 to +3 CYL -4 to +4
- Progressives: SPH -4 to +3 CYL -4 to +4 ADD +3
How long does it take to make glasses with prescription?
Once we receive your complete and accurate prescription information, it takes approximately 2-4 weeks to produce your custom prescription lenses.
Can you put the lenses into my own frame?
Yes, please use our Fit to Frame service to place your order for glasses made with a custom frame.
What is the return policy for prescription glasses?
The same 60-day return policy applies to orders for prescription glasses.
Why are prescription glasses more expensive?
Prescription lenses are custom manufactured to the specific requirements of your eyes. This involves extra labor costs and special machinery. In addition, if the glasses are returned the lenses cannot be used by anyone else.
Is there a way to try the glasses before ordering a prescription pair?
Yes, you can purchase our “Over Rx” glasses, the EnChroma Receptor – then, after evaluation, return the trial glasses to us and place an order for the desired prescription pair. Alternatively you can go to any of our EnChroma Authorized Retailers.
Can I get the EnChroma lenses as a clip-on?
Sorry, clip-ons are currently not available. Please subscribe to our email list to be informed of new product developments.